Repairs Contact Centre

020 8356 3691

Opening times

Monday to Tuesday 9am to 5pm

Wednesday 9am to 4pm

Thursday to Friday 9am to 5pm

Telephone contact only

You can call outside office hours to report emergency repairs

If you suspect you have a gas leak, you must report it immediately to the Gas Emergency Service (Cadent) on 0800 111 999 or via textphone (minicom) on 0800 371 787

For other emergency repairs - e.g. water leaks, no water, no heating, blocked drains - please call 0208 356 3691. They cannot be raised online.

To request a repair for a communal area outside of your dwelling, please call 0208 356 3691. Leaseholders can also use this service.